Schopedia Privacy Policy
Last updated: 16-December-2025
Schopedia (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of users who access our website and digital learning platform, including users from outside Zambia.
This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
1. Information We Collect
We may collect personal information such as names, email addresses, phone numbers, account details, and usage data when users register, make purchases, or interact with our platform.
2. Payment Information
Schopedia does not store or process card or mobile money details. Payments are processed securely by third-party payment service providers. We only receive transaction references and payment status confirmations.
3. Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal data based on:
- User consent
- Performance of a contract (providing courses and digital content)
- Compliance with legal obligations
- Legitimate business interests (platform improvement and security)
4. Cookies and Tracking Technologies
We use cookies to improve functionality, remember preferences, maintain sessions, and analyse website usage. Users may control cookies through browser settings.
5. International Data Transfers
Personal data may be processed or stored on servers outside your country of residence. We take appropriate safeguards to ensure data protection standards are maintained.
6. Data Security
We apply reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
7. Data Retention
Personal data is retained only as long as necessary to provide services, meet legal requirements, and resolve disputes.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
9. Third-Party Services
We may use third-party providers for hosting, analytics, and payment processing. These providers are required to protect user data in line with their own privacy policies.
10. Children’s Privacy
We do not knowingly collect personal data from children without appropriate consent.
11. Changes to This Policy
We may update this policy periodically. Continued use of the platform indicates acceptance of any updates.
12. Contact Us
For privacy-related enquiries, please contact us through the Contact Us page on our website.