Schopedia Privacy Policy
Last updated: 30-January-2026
By accessing or using the Schopedia platform, you agree to the practices described in this Policy.
1. Scope of This Policy
This Privacy Policy applies to:
Learners using Schopedia
Lesson Creators publishing content on Schopedia
Visitors to the Schopedia website and digital platforms
2. Personal Data We Collect
We may collect the following types of personal data:
2.1 Identity Information
Full name
Username
Profile information (for creators)
2.2 Contact Information
Email address
Phone number (where applicable)
2.3 Account & Usage Information
Login credentials (encrypted)
Course enrolments and progress
Creator course submissions and sales data
2.4 Payment & Transaction Data
Payment references
Transaction amounts
Payout details for creators
(Note: Schopedia does not store full card or mobile money credentials; payments are processed through third-party payment providers.)
2.5 Technical Information
IP address
Device and browser type
Log and usage data
3. Purpose of Data Collection
We collect and process personal data for the following purposes:
Creating and managing user accounts
Providing access to courses and platform features
Processing payments and creator payouts
Generating sales and usage reports
Communicating platform updates and support messages
Ensuring platform security and preventing misuse
Complying with legal and regulatory obligations
4. Legal Basis for Processing
Personal data is processed on the basis of:
User consent
Performance of a contract (Terms of Use / Creator Agreement)
Legal obligations under Zambian law
Legitimate business interests of Schopedia
5. Data Sharing and Disclosure
Schopedia does not sell personal data.
We may share data only with:
Payment service providers (for transaction processing)
Technology service providers (hosting, analytics, security)
Regulatory or law enforcement authorities where required by law
All third parties are required to handle data securely and lawfully.
6. Data Storage and Security
Personal data is stored securely using appropriate technical and organisational safeguards
Access to personal data is restricted to authorised personnel only
Reasonable measures are taken to prevent unauthorised access, loss, or misuse
7. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes outlined in this Policy
Meet legal, accounting, and regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
8. User Rights (Under the Data Protection Act, 2021)
Users have the right to:
Access their personal data
Request correction of inaccurate data
Request deletion of personal data (where legally permissible)
Object to or restrict certain data processing
Withdraw consent where processing is based on consent
Requests can be made using the contact details provided below.
9. Cookies and Tracking
Schopedia may use cookies or similar technologies to:
Improve platform functionality
Analyse usage patterns
Enhance user experience
Users may manage cookie preferences through their browser settings.
10. Confidentiality of Creator Information
Creator earnings, sales reports, and performance data are treated as confidential and are not disclosed to third parties except as required for payment processing or legal compliance.
11. Children’s Privacy
Schopedia does not knowingly collect personal data from children without appropriate consent. Where required, parental or guardian consent must be obtained.
12. Cross-Border Data Transfers
Where personal data is processed or stored outside Zambia, Schopedia ensures that adequate data protection safeguards are in place in line with applicable laws.
13. Changes to This Privacy Policy
Schopedia reserves the right to update this Privacy Policy from time to time. Updates will be published on the platform, and continued use constitutes acceptance of the revised policy.
14. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, contact:
Schopedia
Email: info@schopedia.net
Phone: +260967462262
Location: Lusaka, Zambia